Solace Cyber supports organisations across New Zealand in managing and recovering from ransomware attacks and wider cyber incidents. Acting on behalf of International Loss Adjusters and Cyber Insurance partners, we assist thousands of commercial clients through long-standing collaborations. Our expert teams have overseen hundreds of successful recovery operations, providing 24/7 Digital Forensic Incident Response services all year round.
A swift, coordinated response is vital when your organisation experiences a ransomware breach. Solace combines speed, technical precision, and forensic expertise to restore your systems securely and efficiently.
With Solace, you gain a complete ransomware recovery service that identifies, contains, and eradicates threats, bringing your business back online with confidence.

When you contact Solace Cyber, the nearest available response team is deployed the same day. From the outset, we establish clear communication lines, hold key stakeholder meetings, and gather critical incident data. Agreements are confirmed, documentation begins, and initial response actions are executed immediately to stabilise the situation.
Our DFIR (Digital Forensics and Incident Response) experts carry out a full assessment to understand the nature and scope of the attack. They identify vulnerabilities, attack vectors, affected systems, and compromised data, whether linked to ransomware, business email compromise (BEC), data breaches (PII/ICO), or DDoS events. This forensic analysis reveals how the attackers gained access and informs stronger defences for the future.
Solace specialists act swiftly to control the incident and stop further spread. Both onsite and remote teams isolate infected systems, remove malicious code, and deploy protective controls, including our proprietary defence solutions, to reinforce network resilience and prevent reoccurrence.
Our engineers focus on eliminating the root cause of the breach and restoring security across affected assets. This stage involves identifying and resolving vulnerabilities, eradicating malware, and verifying that all traces of the incident have been fully removed from your network.
Once containment and remediation are complete, we restore all systems and services to normal operation. Using secure backups where available, we repair or replace compromised components, ensuring data integrity, accessibility, and a full return to business continuity.
Following restoration, Solace Cyber performs a full review of the incident response process. Together with your team, we evaluate the response outcomes, apply lessons learned, and recommend improvements to reduce future risk. This final phase includes debriefing, offboarding, and implementation of ongoing resilience measures.
Infosecurity have collected data from several sources to identify the Top 10 Most Active Ransomware Groups of 2024. Below is a list of the most prolific ransomware groups and their variants:

Choosing Solace Cyber for ransomware recovery offers more than just fast response times and efficient recovery. Here's how we provide unmatched value for your organisation:
If you're facing a cybersecurity breach, reach out to us immediately at 01202 308818.
At Solace Cyber, our dedication to safeguarding organisations against ransomware and email-based cyber threats goes beyond implementing cutting-edge security solutions. We have forged essential collaborations with key national agencies to enhance our cybersecurity efforts, including:
These vital partnerships enable Solace Cyber to provide robust and comprehensive support to businesses, empowering them to navigate the complexities of cybercrime with confidence.

The costs involved in recovering from a ransomware attack can vary depending on the specific details of each case. For an estimate of potential expenses, call us on 01202 308818.
Many of our clients have cyber insurance that covers the cost of our services, and if necessary, ransom payments. If your organisation holds cyber insurance or has legal representation, you can designate Solace Cyber as your preferred provider for incident response.
Each response will include the removal of the ransomware, negotiations with attackers and transferring payment if necessary, decryption and restoring of data, amending the vulnerability that led to the attack, and preparing all documentation for legal compliance and insurance claims.
We have successfully helped recover data from hundreds of major security incidents.
Our team is accessible around the clock, ensuring we can arrive at your location the same day you make the call, initiating investigations and commencing recovery procedures.
If you believe you're under a ransomware attack, reach out to us right away to start your recovery process.
Fill out our contact form to schedule a free consultation with our experts and create an immediate action plan.
For urgent support, call us directly on 01202 308818.

Solace Cyber, part of Solace Global, helps companies across the UK recover from ransomware attacks and data breaches.
SOLACE GLOBAL CYBER LTD is registered in England & Wales no. 08830710

Solace Global
Twin Sails House,
W Quay Rd,
Poole, BH15 1JF
United Kingdom